.ieta-support-wrap{max-width:980px;margin:30px auto;padding:0 16px;font-family:Inter,Arial,sans-serif;color:#2B2B2B}.ieta-support-hero{background:#FFFDD0;border:1px solid #eadfbd;border-radius:18px;padding:28px;margin-bottom:18px;box-shadow:0 10px 25px rgba(0,0,0,.06)}.ieta-support-hero h2{margin:0 0 8px;font-family:Georgia,serif;font-size:32px}.ieta-ticket-form,.ieta-mini-form,.ieta-ticket-view{background:#fff;border-radius:16px;padding:22px;box-shadow:0 10px 30px rgba(0,0,0,.08);border:1px solid #eee}.ieta-grid{display:grid;grid-template-columns:1fr 1fr;gap:15px}.ieta-ticket-form label{display:block;font-weight:600;margin:0 0 15px}.ieta-ticket-form input,.ieta-ticket-form select,.ieta-ticket-form textarea,.ieta-mini-form input{width:100%;padding:12px;border:1px solid #ddd;border-radius:12px;margin-top:7px;box-sizing:border-box}.ieta-btn{background:#8A6A45;color:#fff!important;border:0;border-radius:30px;padding:13px 24px;font-weight:700;cursor:pointer;text-decoration:none;display:inline-block}.ieta-btn:hover{background:#6F5438}.ieta-alert{padding:14px 16px;border-radius:12px;background:#f7f7f7;margin:14px 0}.ieta-alert.success{background:#e8f7ec}.ieta-alert.error{background:#fdecec}.ieta-table{width:100%;border-collapse:collapse;background:#fff;border-radius:14px;overflow:hidden}.ieta-table th,.ieta-table td{padding:12px;border-bottom:1px solid #eee;text-align:left}.ieta-table-scroll{overflow:auto}.ieta-badge{display:inline-block;background:#FFFDD0;border:1px solid #B08D57;border-radius:20px;padding:5px 10px;margin:2px;font-size:12px;font-weight:700}.ieta-message{background:#fafafa;border-left:4px solid #B08D57;border-radius:12px;padding:14px;margin:12px 0}.ieta-message.admin{background:#fff9ea;border-left-color:#8A6A45}.ieta-mini-form{display:flex;gap:10px;align-items:end;margin-bottom:18px}.ieta-ticket-view h3{margin-top:0}@media(max-width:700px){.ieta-grid{grid-template-columns:1fr}.ieta-mini-form{display:block}.ieta-btn{width:100%;text-align:center;margin-top:10px}.ieta-support-hero h2{font-size:26px}}

/* Premium IETA Customer Dashboard v2.1 */
.ieta-premium-dashboard{max-width:1180px}.ieta-dashboard-hero{display:flex;justify-content:space-between;align-items:center;gap:20px;background:linear-gradient(135deg,#fffdf2,#f8edd4);border:1px solid #eadfbd;border-radius:24px;padding:34px;margin-bottom:20px;box-shadow:0 18px 45px rgba(43,43,43,.09);position:relative;overflow:hidden}.ieta-dashboard-hero:after{content:"";position:absolute;right:-60px;top:-60px;width:180px;height:180px;border-radius:50%;background:rgba(176,141,87,.16)}.ieta-dashboard-hero h2{font-family:Georgia,serif;font-size:38px;margin:6px 0;color:#2B2B2B}.ieta-dashboard-hero p{max-width:680px;margin:0;color:#6B6B6B;font-size:16px}.ieta-kicker{display:inline-block;letter-spacing:.12em;text-transform:uppercase;font-weight:800;color:#8A6A45;font-size:12px}.ieta-hero-icon{width:78px;height:78px;border-radius:22px;background:#fff;display:flex;align-items:center;justify-content:center;font-size:36px;box-shadow:0 12px 30px rgba(138,106,69,.18);z-index:1}.ieta-dashboard-filters{display:grid;grid-template-columns:1.2fr 1fr .8fr auto;gap:14px;background:#fff;border:1px solid #eee;border-radius:20px;padding:18px;box-shadow:0 14px 35px rgba(0,0,0,.07);margin-bottom:18px;align-items:end}.ieta-dashboard-filters label{display:block;font-weight:800;font-size:12px;color:#6B6B6B;text-transform:uppercase;letter-spacing:.04em;margin-bottom:7px}.ieta-dashboard-filters input,.ieta-dashboard-filters select{width:100%;padding:13px 14px;border:1px solid #ddd;border-radius:14px;background:#FAF7F2;box-sizing:border-box}.ieta-filter-btn{white-space:nowrap;margin:0}.ieta-summary-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:15px;margin:18px 0}.ieta-summary-card{background:#fff;border:1px solid #eee;border-radius:20px;padding:20px;box-shadow:0 12px 30px rgba(0,0,0,.06);position:relative;overflow:hidden}.ieta-summary-card:before{content:"";position:absolute;left:0;top:0;width:5px;height:100%;background:#B08D57}.ieta-summary-card span{display:block;color:#6B6B6B;font-weight:700;font-size:13px}.ieta-summary-card strong{display:block;font-size:34px;line-height:1;margin-top:10px;color:#2B2B2B}.ieta-summary-card.open:before{background:#d28b22}.ieta-summary-card.progress:before{background:#4674c9}.ieta-summary-card.resolved:before{background:#2e9b5c}.ieta-ticket-card-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;margin-top:18px}.ieta-ticket-card{background:#fff;border:1px solid #eee;border-radius:22px;padding:20px;box-shadow:0 16px 38px rgba(0,0,0,.07);transition:.25s}.ieta-ticket-card:hover{transform:translateY(-3px);box-shadow:0 22px 48px rgba(0,0,0,.1)}.ieta-ticket-card-top{display:flex;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px}.ieta-ticket-id{font-weight:900;color:#8A6A45;background:#FFFDD0;border-radius:20px;padding:6px 11px;font-size:12px}.ieta-ticket-card h3{font-size:20px;margin:0 0 8px;color:#2B2B2B}.ieta-ticket-card p{color:#6B6B6B;margin:0 0 15px}.ieta-status-pill{border-radius:30px;padding:7px 11px;font-size:12px;font-weight:900;background:#f4f4f4;color:#555}.status-open{background:#fff4dc;color:#9a5c00}.status-in-progress{background:#eaf0ff;color:#315da8}.status-resolved,.status-closed{background:#e7f7ed;color:#237345}.status-awaiting-customer-reply,.status-pending-verification{background:#f2eaff;color:#7045a0}.ieta-ticket-meta{display:grid;grid-template-columns:repeat(3,1fr);gap:10px;background:#FAF7F2;border-radius:16px;padding:14px;margin:14px 0}.ieta-ticket-meta span{font-size:12px;color:#6B6B6B}.ieta-ticket-meta b{font-size:13px;color:#2B2B2B}.ieta-ticket-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap}.ieta-link-btn{display:inline-block;border:1px solid #B08D57;color:#8A6A45!important;border-radius:30px;padding:11px 20px;font-weight:800;text-decoration:none;background:#fff}.ieta-empty-state{text-align:center;background:#fff;border:1px dashed #B08D57;border-radius:22px;padding:36px;margin-top:18px;color:#6B6B6B}.ieta-empty-state h3{margin:0 0 8px;color:#2B2B2B}.ieta-ticket-view{margin-top:26px;border-radius:22px}.ieta-ticket-view h3{font-family:Georgia,serif;font-size:24px}.ieta-message{box-shadow:0 8px 20px rgba(0,0,0,.04)}@media(max-width:900px){.ieta-dashboard-filters{grid-template-columns:1fr 1fr}.ieta-summary-grid{grid-template-columns:repeat(2,1fr)}.ieta-ticket-card-grid{grid-template-columns:1fr}.ieta-filter-btn{width:100%}}@media(max-width:620px){.ieta-dashboard-hero{padding:24px;align-items:flex-start}.ieta-hero-icon{display:none}.ieta-dashboard-hero h2{font-size:29px}.ieta-dashboard-filters,.ieta-summary-grid,.ieta-ticket-meta{grid-template-columns:1fr}.ieta-ticket-actions .ieta-btn,.ieta-ticket-actions .ieta-link-btn{width:100%;text-align:center;box-sizing:border-box}}

/* IETA Professional Contact Centre v2.3 */
.ieta-contact-centre{background:#f7f2e8;color:#171717;font-family:Inter,Arial,sans-serif;overflow:hidden}.ieta-contact-centre *{box-sizing:border-box}.ieta-contact-hero{background:radial-gradient(circle at 78% 35%,rgba(176,141,87,.2),transparent 30%),linear-gradient(135deg,#050505,#161616);color:#fff;border-bottom:4px solid var(--ieta-gold);position:relative}.ieta-contact-hero:after{content:"";position:absolute;inset:auto 0 -1px;height:42px;background:#f7f2e8;clip-path:polygon(0 72%,28% 100%,62% 66%,100% 100%,100% 100%,0 100%)}.ieta-contact-hero-inner{max-width:1280px;margin:auto;padding:80px 28px 105px;display:block}.ieta-contact-kicker,.ieta-section-heading span,.ieta-final-cta span{font-size:12px;letter-spacing:.2em;font-weight:800;color:var(--ieta-gold)}.ieta-contact-copy{max-width:790px}.ieta-contact-copy h1{font:600 clamp(42px,5vw,72px)/1.05 Georgia,serif;margin:12px 0 20px;max-width:780px}.ieta-contact-copy p{font-size:17px;line-height:1.75;color:#ddd;max-width:720px}.ieta-contact-actions,.ieta-final-cta>div:last-child{display:flex;gap:14px;flex-wrap:wrap;margin-top:28px}.ieta-contact-btn{display:inline-flex;align-items:center;justify-content:center;min-height:50px;padding:0 24px;border-radius:9px;font-weight:800;text-decoration:none!important;transition:.25s}.ieta-contact-btn.gold{background:linear-gradient(135deg,#ddb955,var(--ieta-gold));color:#111!important;box-shadow:0 10px 24px rgba(176,141,87,.25)}.ieta-contact-btn.outline{border:1px solid rgba(255,255,255,.55);color:#fff!important;background:rgba(255,255,255,.03)}.ieta-contact-btn:hover{transform:translateY(-2px)}.ieta-trust-row{display:flex;gap:22px;flex-wrap:wrap;margin-top:28px;font-size:12px;color:#eee}.ieta-contact-section{max-width:1280px;margin:auto;padding:54px 28px}.ieta-section-heading{text-align:center;max-width:720px;margin:0 auto 30px}.ieta-section-heading h2{font:600 clamp(30px,3vw,44px)/1.2 Georgia,serif;margin:7px 0}.ieta-section-heading p{color:#6d665b}.ieta-support-category-grid{display:grid;grid-template-columns:repeat(6,1fr);gap:16px}.ieta-support-category{appearance:none;background:#fff;border:1px solid #e5dccb;border-radius:17px;padding:24px 17px;text-align:center;cursor:pointer;box-shadow:0 11px 28px rgba(27,20,10,.06);transition:.25s;color:#171717}.ieta-support-category:hover{transform:translateY(-6px);border-color:var(--ieta-gold);box-shadow:0 18px 38px rgba(176,141,87,.17)}.ieta-support-category img{width:58px;height:58px;margin:auto}.ieta-support-category h3{font-size:16px;margin:12px 0 8px}.ieta-support-category p{font-size:12px;line-height:1.55;color:#6b655c;min-height:75px}.ieta-support-category span{font-size:12px;color:var(--ieta-primary);font-weight:800}.ieta-support-main-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(300px,.8fr);gap:20px;padding-top:10px}.ieta-premium-panel{background:#fff;border:1px solid #e5dccb;border-radius:18px;box-shadow:0 14px 35px rgba(30,23,12,.07);overflow:hidden}.ieta-panel-head{display:flex;align-items:center;gap:13px;background:linear-gradient(135deg,#090909,#1e1b16);color:#fff;padding:18px 22px}.ieta-panel-head img{width:40px;height:40px}.ieta-panel-head h2{font-size:19px;margin:0;color:#fff}.ieta-panel-head p{font-size:12px;color:#cfcac1;margin:4px 0 0}.ieta-panel-head.compact{padding:16px 20px}.ieta-form-panel>.ieta-support-wrap{max-width:none;margin:0;padding:22px}.ieta-form-panel .ieta-support-hero{display:none}.ieta-form-panel .ieta-ticket-form{box-shadow:none;border:0;padding:0}.ieta-form-panel .ieta-ticket-form input,.ieta-form-panel .ieta-ticket-form select,.ieta-form-panel .ieta-ticket-form textarea{min-height:47px;border-radius:9px;background:#fbfaf7;border-color:#ddd4c5}.ieta-form-panel .ieta-ticket-form textarea{min-height:135px}.ieta-form-panel .ieta-btn{background:linear-gradient(135deg,#ddb955,var(--ieta-gold));color:#111!important;border-radius:9px}.ieta-contact-sidebar{display:grid;gap:20px;align-content:start}.ieta-contact-method{display:flex;gap:14px;padding:17px 18px;border-bottom:1px solid #eee6d8;text-decoration:none!important;color:#171717}.ieta-contact-method:last-child{border-bottom:0}.ieta-contact-method img{width:46px;height:46px;flex:0 0 46px}.ieta-contact-method strong,.ieta-contact-method small,.ieta-contact-method span{display:block}.ieta-contact-method small{color:#706a61;margin:4px 0;line-height:1.45}.ieta-contact-method span{color:var(--ieta-primary);font-size:12px;font-weight:800}.ieta-fraud-card{background:linear-gradient(145deg,#080808,#1a1714);color:#fff;border-radius:18px;padding:26px;border:1px solid #332b22}.ieta-fraud-card img{width:58px}.ieta-fraud-card h3{font-size:22px;margin:12px 0}.ieta-fraud-card p{color:#ccc;line-height:1.65}.ieta-fraud-link{display:inline-flex;background:#c83232;color:#fff!important;padding:12px 17px;border-radius:8px;text-decoration:none!important;font-weight:800}.ieta-lower-grid,.ieta-info-grid{display:grid;grid-template-columns:1fr 1fr;gap:20px;padding-top:8px}.ieta-lower-grid .ieta-support-wrap{max-width:none;margin:0;padding:20px}.ieta-lower-grid .ieta-support-hero{display:none}.ieta-lower-grid .ieta-mini-form{box-shadow:none;border:0;padding:0;margin:0;display:grid;grid-template-columns:1fr 1fr auto}.ieta-help-list{display:grid;grid-template-columns:1fr 1fr;gap:13px;padding:24px;color:#554f46}.ieta-vendor-help>.ieta-contact-btn{margin:0 24px 24px}.ieta-faq-list{padding:15px 20px 22px}.ieta-faq-list details{border-bottom:1px solid #eee4d5;padding:14px 2px}.ieta-faq-list summary{font-weight:750;cursor:pointer}.ieta-faq-list p{color:#6d665c;line-height:1.6}.ieta-office-list{padding:20px 24px;color:#625b51;line-height:1.65}.ieta-office-list strong{color:#171717}.ieta-final-cta{max-width:none;margin-top:45px;background:linear-gradient(135deg,#070707,#1e1b17);color:#fff;padding:34px max(28px,calc((100% - 1224px)/2));display:flex;align-items:center;justify-content:space-between;gap:25px}.ieta-final-cta h2{font:600 30px Georgia,serif;margin:7px 0}.ieta-final-cta .ieta-contact-actions{margin:0}@media(max-width:1100px){.ieta-support-category-grid{grid-template-columns:repeat(3,1fr)}.ieta-support-main-grid{grid-template-columns:1fr}.ieta-contact-sidebar{grid-template-columns:1fr 1fr}}@media(max-width:760px){.ieta-contact-hero-inner{padding:62px 20px 92px}.ieta-contact-section{padding:42px 16px}.ieta-support-category-grid{grid-template-columns:repeat(2,1fr)}.ieta-support-category p{min-height:0}.ieta-contact-sidebar,.ieta-lower-grid,.ieta-info-grid{grid-template-columns:1fr}.ieta-lower-grid .ieta-mini-form{grid-template-columns:1fr}.ieta-final-cta{flex-direction:column;align-items:flex-start;padding:32px 20px}.ieta-trust-row{gap:10px 18px}.ieta-contact-btn{width:100%}.ieta-contact-actions{width:100%}.ieta-help-list{grid-template-columns:1fr}}@media(max-width:430px){.ieta-support-category-grid{grid-template-columns:1fr}.ieta-contact-copy h1{font-size:40px}.ieta-contact-sidebar{display:block}.ieta-contact-sidebar>*{margin-bottom:18px}}
/* v2.4 editable contact centre refinements */
.ieta-contact-hero{background-size:cover!important;background-position:center!important;background-repeat:no-repeat!important}
.ieta-support-category-grid{grid-template-columns:repeat(auto-fit,minmax(185px,1fr))!important}
.ieta-support-category{height:100%;min-height:235px}
.ieta-support-category img{width:62px;height:62px;object-fit:contain}
.ieta-help-list{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px 18px}
.ieta-contact-centre .ieta-ticket-form input,.ieta-contact-centre .ieta-ticket-form select,.ieta-contact-centre .ieta-ticket-form textarea{width:100%;box-sizing:border-box}
@media(max-width:720px){.ieta-help-list{grid-template-columns:1fr}.ieta-contact-hero{background-position:65% center!important}}